Terms of Service

1. Acceptance of Terms

By accessing or using CoreCloud (the "Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

CoreCloud is a company portal providing HR, payroll, attendance, leave management, collaboration, reporting and security monitoring (SOC/SIEM) functionality for organizations.

3. Accounts and Access

• Access is granted per user by your organization's administrator.
• You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
• You must notify your administrator immediately of any unauthorized use.
• The organization may suspend, lock or revoke access at any time, including through automated security controls.

4. Acceptable Use

You agree not to misuse the Service, including attempting to gain unauthorized access, interfering with normal operation, reverse engineering beyond what applicable law permits, or using the Service to store or transmit unlawful content.

5. Customer Data

Organizational data (employee records, payroll, attendance and similar) belongs to the organization that inputs it. We process such data solely to provide the Service and as described in the Privacy Policy.

6. Automated Security Actions

The Service includes automated security controls that may lock accounts, revoke active sessions, or block IP addresses and users when suspicious activity is detected. The organization's administrators control and can reverse these actions.

7. Availability

We aim to keep the Service available but do not guarantee uninterrupted access. Maintenance, updates and events beyond our control may cause temporary unavailability.

8. Limitation of Liability

To the maximum extent permitted by law, the Service is provided "as is" without warranties of any kind, and we shall not be liable for indirect, incidental or consequential damages arising from use of the Service.

9. Termination

Your organization may terminate access at any time. We may suspend or terminate access for violations of these Terms.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms should be directed to your organization's administrator or through the support channels provided with the Service.